PearlCount Support
Help for captains, owners, managers, and finance teams using PearlCount.
Contact support
For help with early access, onboarding, receipt upload and AI extraction, APA and charter reports, budgets and approvals, or owner/accountant access, contact the PearlCount team.
info@pearlcount.com
Getting started
Set up the workspace, vessel records, team roles, and first reports.
Receipt upload and AI extraction
Get help with receipt uploads, extracted fields, and review workflows.
APA and charter reports
Understand how charter closeout reporting is organized in PearlCount.
Budget and expense setup
Configure categories, budgets, payment records, and reporting views.
Owner/accountant access
Review access questions for owners, accountants, captains, and managers.
Billing and account questions
Ask about early-access pricing, onboarding, and account setup.