PearlCount Support

PearlCount Support

PearlCount Support

Help for captains, owners, managers, and finance teams using PearlCount.

Help for captains, owners, managers, and finance teams using PearlCount.

Contact support

For early-access support, onboarding questions, or account help, contact the PearlCount team.

Getting started

Set up the workspace, vessel records, team roles, and first reports.

Getting started

Set up the workspace, vessel records, team roles, and first reports.

Receipt upload and AI extraction

Get help with receipt uploads, extracted fields, and review workflows.

Receipt upload and AI extraction

Get help with receipt uploads, extracted fields, and review workflows.

APA and charter reports

Understand how charter closeout reporting is organized in PearlCount.

APA and charter reports

Understand how charter closeout reporting is organized in PearlCount.

Budget and expense setup

Configure categories, budgets, payment records, and reporting views.

Budget and expense setup

Configure categories, budgets, payment records, and reporting views.

Owner/accountant access

Review access questions for owners, accountants, captains, and managers.

Owner/accountant access

Review access questions for owners, accountants, captains, and managers.

Billing and account questions

Ask about early-access pricing, onboarding, and account setup.

Billing and account questions

Ask about early-access pricing, onboarding, and account setup.

PearlCount is currently onboarding early users carefully so each vessel is set up correctly from the start.

Frequently asked questions

Frequently asked questions

How do I get access to PearlCount?

How do I get access to PearlCount?

Request early access and the PearlCount team will follow up about the best setup for your vessel or operation.

Can PearlCount support one vessel?

Can PearlCount support one vessel?

Yes. PearlCount is designed to start with one vessel and expand as team access and reporting needs grow.

Can owners and accountants have access?

Can owners and accountants have access?

PearlCount supports role-based workflows so records can be shared with the right people when appropriate.

Does AI automatically save accounting records?

Does AI automatically save accounting records?

No. AI-assisted extraction and suggestions are reviewable. Users remain in control before records and reports are finalized.

Can I export reports?

Can I export reports?

PearlCount is built around cleaner owner, manager, and accountant handoff workflows with exportable reporting planned for early-access teams.

Already have access?